Privacy Policy

Last updated: 20 July 2025

At 1VSN LTD, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

Company Name: 1VSN LTD

Company Number: 15459191

Registered Address: 86–90 Paul Street, London, EC2A 4NE

Email: support@1vsn.co.uk

2. What Personal Data We Collect

When you visit or purchase from 1VSN, we collect the following data:

• 
  : Name, billing & shipping address, email, phone number, payment details
  
• 
  (if you create one): Login credentials
  
• 
  : IP address, browser type, cookies, referring URLs
  
• 
  : Pages viewed, time spent, and actions taken on our site
  

3. How We Use Your Data

We collect your data to:

• Fulfill and manage your orders
  
  
• Communicate with you (e.g order updates, support)
  
  
• Screen orders for fraud
  
  
• Improve and optimize our website and customer experience

• Provide targeted marketing if consented
  
  

4. Sharing Your Data

We only share your data with trusted third parties that help us operate 1VSN. This includes:

• 
  (our website host and e-commerce platform)
  
• 
  (for financing and payment options – see below)
  
• 
  (for secure payments)
  
• 
  (e.g., Royal Mail, Evri)
  
• 
  (e.g., Google Analytics)
  

Each of these parties is contractually obliged to protect your data under UK GDPR.

5. Klarna Payments

To offer Klarna payment options, we pass personal data such as contact and order details to Klarna at checkout. Klarna uses this data to assess your eligibility and tailor financing options.

For more details, see Klarna's Privacy Policy

6. Cookies

We use cookies to:

• Keep track of your basket
  
  
• Remember your preferences
  
  
• Analyse site performance
  
  
• Provide personalized ads (if you consent)
  
  

You can manage cookies via your browser settings.

7. How We Store Your Data

Your data is securely stored on Shopify servers and protected using industry-standard encryption and access controls. We retain order information for up to 6 years to comply with accounting and legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
  
  
• Correct inaccurate data
  
  
• Request deletion of your data
  
  
• Object to processing (e.g marketing)
  
  
• Withdraw consent at any time
  
  

To exercise these rights, email: support@1vsn.co.uk

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised date at the top.

10. Contact Us

For more info or to make a privacy-related request:

📧 support@1vsn.co.uk

📍 1VSN LTD, 86–90 Paul Street, London, EC2A 4NE